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The latest reports from users having issues in New York City come from postal codes 10036.
United Parcel Service (UPS) is an American multinational package delivery company and a provider of supply chain management solutions. The global logistics company is headquartered in the U.S. city of Sandy Springs, Georgia.
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Problems in the last 24 hours in New York City, New York
The chart below shows the number of UPS reports we have received in the last 24 hours from users in New York City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by UPS users through our website.
Sign in (37%)
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Delivery (33%)
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Website down (16%)
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Tracking (14%)
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Live Outage Map Near New York City, New York
The most recent UPS outage reports came from the following cities:Union City, New York City and Brooklyn.
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| City | Problem Type | Report Time |
|---|---|---|
 Union City | Sign in | |
| New York City | Website down | |
| Brooklyn | Sign in | |
| New York City | Sign in | |
| New York City | Tracking | |
| Rutherford | Website down |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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UPS Issues Reports Near New York City, New York
Latest outage, problems and issue reports in New York City and nearby locations:
- MainEvent_Lingerie (@MaineventL) reported fromBrooklyn, New York
@UPS My package has been stuck in your Houston, TX location for 2 week. I can't get anybody on the phone to help with this problem. This is crazy! Can you help me?
- 🌊TamBrk🌊 (@favilanj) reported fromBrooklyn, New York
@UPS The past two Fridays packages were sent to an access point. I was home and the driver never attempted delivery but left a notice. I cannot get my package until Monday. This is unacceptable.
- Chocolate (@harlembrown695) reported fromManhattan, New York
@UPS ....your service is an abomination 2nd time since Feb y,ou lied and said you made an attempt to deliver my package....I was home ALL DAY ....LIARS !!!!!!! What if I needed my medication!?!?!?
- Loriza Kumar ✌ (@LorizaKumar) reported fromJersey City, New Jersey
Do @UPS drivers just dont care if the package is labeled fragile or not? This was 2nd delivery where the package delivered almost at 10pm but as I was walked to the door I heard a loud bang & the delivery guy had thrown my package from the bottom of my stairs. @UPS sucks!!
- Jumpman (@Nbas_NxtFuture) reported fromOrange, New Jersey
@UPS STOP RESCHEDULING MY PACKAGE DELIVERY PLS
- Peppermint Patty Devtree 🎄😷 (@PattywithaY) reported fromBrooklyn, New York
@UPSHelp Thank you! Message sent! I know there are delays along with a lot else going on right now. I'm not so concerned that they're on time. I just don't know why they've been out for delivery with no attempt or delivery. One has been on out on the truck three times!
- Radames Mateo Jr. (@The_RadMan) reported fromBronx, New York
Hey @UPS, my package has been at scheduled for delivery by 9pm today for 3 days in a row?!?
- Elle Irbag (@yogabiegab) reported fromElizabeth, New Jersey
Hey @UPS i won't use your service again my item in box weighed less than 7 pounds noted on my shipping label. You charged me $20 more ontop of your insane pricing and noted my package, a return, as 27 lbs. It cost me half the money I'll get in refund to ship it back. You suck.
- Debs Balme (@debsbalme) reported fromNorth Bergen, New Jersey
@UPSHelp day 3 of our packages been out for delivery and not being delivered, back to the warehouse they go again.
- The Magician 🧙🏽♂️ (@zannytorres) reported fromBrooklyn, New York
@alfredwzrd @UPS Bro, something I ordered was supposed to come monday and ive only had 2 updates on my **** w no expected delivery date
- Just send an email, please (@DarthChetty) reported fromBrooklyn, New York
@UPS might literally be the worst shipping service when it comes to non-business accounts. Two shipments in a row just absolutely mismanaged. You’re a bunch of idiots when you don’t have that business contract holding you accountable
- Kerry Love (@TrapAndFamous) reported fromQueens, New York
When I’m waiting on a @UPS delivery I can’t go no where! Literally an all day thing!They say 3:15pm but it’s after 6 and with the porch pirates I can’t trust nobody!!!
- PlanterRob (@oh_DatsRob) reported fromBrooklyn, New York
I’m happy we still have the same @UPS delivery guy. I don’t know him, but this pandemic has really made me appreciate and value what I would normally not think twice about. 😌
- Anne Szustek Talbot (@the59thStBridge) reported fromBrooklyn, New York
The UPS driver left my @oiselle #running shorts order at the front door of my NYC apartment building. Suffice it to say it was gone within the two minutes it took me to get down to the lobby once I received the delivery notification. Really, @UPS?
- Brandin Williams (@ShotByAnarchy) reported fromManhattan, New York
@UPSHelp @Macys why does it say my delivery was delivered at my front door at 10am but my package is no where to be found? And it’s almost 1pm!
- Travis Whitney (@Sir_Pippin) reported fromHoboken, New Jersey
@UPS has to be the worst delivery company right?
- Octavia Plach (@OctaviaPlach) reported fromManhattan, New York
@LaserShip is a horrible shipping company. Their driver mis-delivered my expensive package & they are refusing to further investigate. @Sephora you need to drop this company. I never have issues with @UPS.
- auntie spanker (@musabazooKa) reported fromManhattan, New York
FIX YOUR ****** CUSTOMER SERVICE LINE IM TRYING TO SPEAK TO A DAMN HUMAN NOT ****** ROBOTS @UPS
- Efrain Ruiz⚽ (@10Efraaaa) reported fromGuttenberg, New Jersey
Everyday the deliveries are done After 3 pm the day that I’m waiting for something they come at 12:48 smh @UPS
- Chocolate (@harlembrown695) reported fromManhattan, New York
@UPS why is it in the predominantly African American neighborhood the delivery service is so terrible...my Caucasian colleagues don't experience this downtown
UPS Issues Reports
Latest outage, problems and issue reports in social media:
- Chris |xfire| Freeman (@ChrisFreemanX) reported
******' UPS never delivers early. @UPS always drags their ***. Whenever I've got a package it's always one of the last that gets delivered. I never have that problem with @FedEx, had a package delivered today at 11am. UPS never delivers before 5pm. Thanks for wasting my day.
- Alex Johnson (@MAlexJohnson) reported
I can pick up restricted drugs for my wife at the pharmacy with no problems. But a T-shirt at a @ups-affiliated mailbox site? God forbid! (2/2)
- peace and understand (@krisj2008) reported
@UPS don’t request a private message requesting my tracking number and then don’t assist with resolving the issue. #customerexperience #CustomerService
- Myla (@Milahroy) reported
headed to twitter to express how damn upset i am with @UPS & their service. absolutely insane, it shouldn’t be this difficult to receive a delivery.
- SPVC3GHZ7ST (SpaceGhost) (@SPVC3GHZ7ST) reported
@Galaxt1ka @FedEx @UPS Never had an issue with USPS nor Amazon, and they always have the nicest people. 🥇
- Kim Barber (@Kim_Barber702) reported
@UPS Where is my package? Said till 7pm. It’s 7:44 pm. I have waited all day. No one. Website says it’s still out for delivery by 7pm!
- Michele Lott (@michlott36) reported
@UPS ...DO BETTER. You attempted delivery Mon and because I wasn't home told me it would be at a CVS access point that evening...2 days later and it still isn't there claiming unable to deliver to a CVS that's open until 10. WHERE IS MY PACKAGE
- erik anson (@erik_anson) reported
@UPS is the absolute worst, it takes 2 days for a box to go 70 miles. Postal service would never.
- Mugliere Corigens (@benedictgal) reported
@Burberry No foundation is worth the humiliation I suffered st the hands of @UPS in Laredo. Threatening me for demanding proper customer service is an insult. Even if I like your products, I will think twice. @UPS condones my humiliating experience. Y’all don’t care.
- B E Ramos (@B_E_R) reported
@UPS having trouble getting my package delivered. This is a recurring problem yet your customer service people won't put me in contact with someone from the local office
